Xcel Rank Ltd respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it and your rights when you use our website, contact us or interact with our advertising and services.
Who We Are
Xcel Rank Ltd is a UK digital marketing company providing services including Local SEO, Google Business Profile optimization, Google Ads management, website design and other digital marketing services.
Company: Xcel Rank Ltd
Company Number: 17104488
Website: xcelrank.com
Email: hello@xcelrank.com
Telephone: +44 7496 004510
ICO Registered: Yes
Information We Collect
We may collect information that you provide when you contact us, request an audit or review, complete a form, respond to an advertisement or become a client.
This may include:
Our website may also collect technical information such as your IP address, browser/device information, website activity and analytics data through cookies and similar technologies where applicable.
How We Use Your Information
We may use your information to:
We do not sell your personal information.
Facebook, Instagram and Other Lead Forms
Xcel Rank may advertise through platforms including Facebook and Instagram.
If you complete one of our advertising lead forms, we may receive information such as your name, email address, telephone number, business name, website, business type and service area.
We use this information to respond to your request, provide the audit or review you requested and discuss relevant Xcel Rank services with you.
Advertising and social-media platforms may also process your information under their own privacy policies.
Google, Analytics and Advertising
We may use services provided by Google, Meta and other technology providers for website analytics, advertising and measuring marketing performance.
Depending on your consent choices and our website configuration, these services may use cookies or similar technologies.
WhatsApp, Email and Social Media
If you contact us through WhatsApp, email, telephone or social media, we may keep information from that communication so that we can respond to your enquiry, provide our services and maintain appropriate business records.
Cookies
Our website may use cookies and similar technologies for website functionality, analytics and marketing.
Where required, we will ask for your consent before using non-essential cookies. You can also manage cookies through your browser or the cookie controls available on our website.
Sharing Your Information
We may use trusted companies and service providers to operate our business, such as website hosting, email, analytics, advertising, communications, payment, accounting and business-management providers.
We may also disclose information where required by law.
We do not sell personal information to third parties.
Some technology providers may process information outside the UK. Where required, appropriate safeguards will be used for international transfers.
How Long We Keep Your Information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet relevant legal, accounting or business requirements.
When information is no longer required, we will delete, anonymise or securely dispose of it where appropriate.
Keeping Your Information Secure
We take reasonable technical and organisational measures to protect personal information from unauthorised access, loss, misuse or disclosure.
Your Rights
Under UK data protection law, you may have rights relating to your personal information, including requesting access, correction or deletion of your information and objecting to certain uses of it.
You can also ask us to stop sending you direct marketing communications at any time.
To make a request, contact:
Complaints
If you have concerns about how we handle your personal information, please contact us first.
You also have the right to raise a concern with the Information Commissioner’s Office (ICO), the UK’s data protection regulator.
Changes to This Policy
We may update this Privacy Policy when our services, technology or legal requirements change. The latest version will always be published on this page.
Contact Us
For questions about this Privacy Policy or how we handle personal information:
Xcel Rank Ltd
Email: hello@xcelrank.com
Telephone: +44 7496 004510
Website: xcelrank.com
United Kingdom
